THE MISE GROUP | NYC

COHESIVE BRAND INTEGRATION

Whether you are setting up for a busy Friday night dinner service or running on pure adrenaline to meet deadlines for opening day, something always goes unnoticed. The Mise Group's cohesive brand integration helps bring to light everything that may get pushed to the side. With some important and precise questions answered we can update your website, create tailored dining policies, implement a q&a page, and more. Cohesive brand integration questions for your restaurant can include, "what times can a large party reserve for dinner?", "Is there a corkage fee implemented?" and more.

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MENU ADVANCEMENT | EDITING | CREATION

Sometimes you just can’t find the right words for your perfectly curated menu. Or sometimes you have the items but do not have the time to create a menu. The Mise Group can help bring your delicious menu to life with menu advancement, editing & creation. Enhancing menu items and editing the ingredient descriptions, seduces customers to order more because they are enjoying what they are reading and can also give a boost to your daily check average. If formatting and styling your menu is the issue, The Mise Group can help create a visually provocative menu, highlighting your best sellers and chef favorites.

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To eat well, I always disagree with critics who say that all restaurants should be fine dining. You can get a Michelin star if you serve the best hamburger in the world..

/ david chang, restaurateur, author, & founder of the Momofuku restaurant group/

Reservation Managment

RESERVATIONS MANAGEMENT

Reservations play a INCREDIBLE part in the success of restaurants. It's also the mOST underdeveloped part of a restaurant's success. We can help bump up the reservations department by studying your restaurants current reservation trends, reviewing your customer & neighborhood dynamics, training reservationist and trouble shooting foh + boh relationships to get the most out of your table turn times.

Please note this is a 3 month minimum service & in-house where applicable

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SOCIAL MEDIA & INFLUENCER OVERVIEW

Social media plays a part in everything that we do, and it's not surprising that it guides us to what and where we eat. If we eat with our eyes, having crystal clear social media accounts & images are the next best menu option. but let’s face it, BOTH Social media AND INFLUENCERS NOW GO HAND IN HAND AND THEY DRIVE BUSINESS, DRAW A DEMAND AND CREATE BUZZ. We help discover your social needs AND FORM BOUNDARIES WITH INFLUENCERS with our social media & INFLUENCER overview. Here we will examine your pages, photos & customer interactions on your pages to get a more vibrant grid to attract the best diners. WHILE ALSO COMBING THROUGH INFLUENCER DINING REQUESTS, CREATE POSTING GUIDELINES AND MORE.

Please note this is a 3 month minimum service & in-house where applicable

GUEST RECOVERY STRATEGY

hey, things happen & because of this your guest may be disappointed in their dining experience. You need a strategy in place to make the guest feel welcome and understood while creating the desire to dine with you again even in the midst of a problem occurring. We can help implement a guest recovery strategy for you including cancellation templates, extra comp initiatives, reservation notes & more.